Question:
Why should I switch to SmartMail Supplies compatible ink for my Mailing System?
Answer:
SmartMail Supplies compatible ink cartridges and cassettes produce a higher yield (more postal indicia prints per cartridge) and cost significantly less than the manufacturer’s cartridge.

Question:
I‘m concerned about using compatible ink with my Mailing System. Will SmartMail Supplies provide assurance that these - Postage Meter Supplies will not damage my machine?
Answer:
We will. SmartMail Supplies Risk-Free Warranty guarantees our compatible cartridges will not cause damage or abnormal wear.

Question:
I currently have a contract on my machine which includes a maintenance Service Level Agreement. Will using SmartMail products affect my Service Level Agreement?
Answer:
No.  Servicing companies may claim that using compatible ink can affect your Service Level Agreement.  The SmartMail Supplies Risk-Free Warranty will cover all costs associated with the repair or replacement of any affected mailing system component, thus protecting you..

Question:
How do I know that the ink color will meet the specifications of the Post Office?
Answer:
Our unique ink formula has been fully tested and is proven to be compatible with U.S. Postal Service mail sorting equipment.

Question:
What if the compatible cartridge does not work properly?
Answer:
Our products are 100% satisfaction guaranteed and have been extensively tested by an independent laboratory for:

• Page Yield
• Cartridge Integrity
• Print Quality and Banding
• Dry Time
• High / Low Temperature
• Humidity
• Altitude
• Impact
• Water Fastness
• Abrasion

SmartMail Supplies warrants its products against defects in material or workmanship for a period of one year from the date of purchase. SmartMail Supplies will immediately replace any cartridge that is found to be defective. For our full Risk-Free Warranty click here.

*These products are not manufactured by, endorsed by or affiliated with Pitney Bowes. Pitney Bowes® is a trademark of Pitney Bowes Inc.