Customer Services Detail

At SmartMail Supplies our mission is to provide low cost mailroom supplies with great service and the highest quality of product.  We save organizations on average over 30% on postage meter supplies including ink cartridges, meter tapes, and EZ Seal solution for all mail machines including Pitney Bowes, Hasler, Neopost and F.Postalia.

Our Commitments

• All products are manufactured in the USA to the highest quality standards and are 100% guaranteed for use in USPS approved machines.
• Our service is outstanding and we value you as a customer so please call so we can serve your needs.
• Let SmartMail Supplies rescue you from high priced Postage Meter Supplies and poor service.

Order online here on our secure web-site, or by fax at (509)-692-9045, or by phone at 1-877-INK MAIL (1-877-465-6245) and have your - Postage Meter Supplies shipped the same day.
We are here to serve you.

Quality Mailing Supplies for Less

SmartMail Supplies 100% Guarantee - To all Postage Meter Supplies
SmartMail Supplies provides a 100% Satisfaction Guarantee for all its postage meter supplies. We care about our customers and will do whatever it takes to make sure you are 100% satisfied. All of our postage meter supplies are of the highest quality and have gone through vigorous testing and inspection.

No Quibble Money Back Guarantee- To all Postage Meter Supplies
If for any reason you are dissatisfied with your purchase just notify us by email or fax within seven days of receipt of the product and we will make a full refund when we receive the postage meter supplies in an unopened package.  Return shipping will be customer’s responsibility and refund will be made within seven days.

90 Day Full Warranty - To all Postage Meter Supplies
If for any reason the product does not perform up to the specifications published at the time you purchase SmartMail Supplies will at customer’s discretion either replace product or give credit.  Notification should be made by email or fax within 90 days of receipt of the product.

1 year Limited Warranty - To all Postage Meter Supplies
After 90 days and for the remainder of one year after purchase, SmartMail warrants the postage meter supplies will be free of defects in workmanship and materials.  (Download details)

This privacy notice discloses the privacy practices for SmartMail Supplies LLC.  This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. The choices available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-877-465-6245 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it